No returns without prior authorization. All items must be returned with all original packing, .warranty cards and in salable condition. All returns must be within 7 days. Items returned after 7 days will be subject to a 20% restocking fee. Freight charges are non-refundable, no exceptions. Items purchased with free shipping promotion will be refunded less published UPS shipping rates.
All K9, Circuiteer, Electro Groom and Rapid Groom products are not returnable.
All Pet Safety Products, Vario Cage, Vario Gate, All Safe Harness are not returnable.
All dryer and clipper repair parts are not returnable.
All special orders (220v clippers or dryers,all Petlift products,Poly Pet Tubs, ) will be charged at the time the order is placed..and considered non-refundable.